To read about our payment methods
please
click here.
Ensuring your payment is secure
We use Pay Pal for Credit Card,
MasterCard, Switch and Delta
payments. Pay Pal is a trusted
and secure payment channel which
protects Something-Lovely from
fraudulent transactions as
well as protecting you against
someone else fraudulently using your
card details. For further information
click here.
Returns Policy
All
items purchased are supplied with a
full description and colour picture
and cannot be
returned under other assumptions.
Terms & Conditions
apply, we hold
the right
to refuse a return if the reason is
unsatisfactory. If your goods arrive
damaged, we will
assess this and send you a
replacement on receipt of the
damaged goods. Please Note: You must contact us
first if you have a problem with
your order.
We cannot accept returns if they are
just sent back to us.
You can ask any questions about the
items you wish to purchase before
paying and we will
be happy to answer them for you. It
is important that you read the full
description on your items when
shopping with us, we do not accept
returns under other assumptions.
The description
will explain any detail to help
assist the image.
Privacy Policy
We
are committed to protecting your
privacy. We will only use the
information that we collect about
you lawfully (in accordance with the
Data Protection Act 1998).
We collect information about you for
2 reasons: firstly, to process your
order and second, to provide you
with the best possible service. The
type of information we will collect
about you includes:
your name , address , email address
We will never collect sensitive
information about you without your
consent.
The information we hold will be
accurate and up to date. You can
check the information that we hold
about you by emailing us. If you
find any inaccuracies we will delete
or correct it promptly.
The personal information which we
hold will be held securely in
accordance with our internal
security policy and the law. If we
intend to transfer your information
outside the EEA (European
Economic Area) we will always obtain
your consent first. If you have any
questions/comments about privacy,
you can contact us.
Product Description/Prices
Although we endeavour to maintain
continuity, occasionally there may
be variations in size and colour as
all of our accessories are hand
made. Something Lovely will not be
held liable for
any of these variations. Please
note: It is important that you read
the full description on your
items when shopping with us, we do
not accept returns under other
assumptions. The description will
explain any detail to help assist
the image.
Prices
We hold the right to change our
prices at any time. This does not
effect orders which have
already been placed.